Cookie Policy

Last Updated: April 26, 2026

This Cookie Policy explains how Uncomplaint uses cookies and similar storage technologies when you use our platform. Please also review our Privacy Policy and Terms of Service.

1. Cookie Categories We Use

  • Essential authentication and session cookies only
  • No browser-side analytics or tracking cookies
  • No advertising or profiling cookies currently in use

2. Essential Cookies

These cookies are necessary for account login, session continuity, and secure access to the service. They cannot be disabled while using authenticated platform features.

Cookie NameProviderPurposeDuration
sb-<project-ref>-auth-tokenUncomplaint (via Supabase Auth)Maintains authenticated session state so users can stay signed in securely.Session and short-term persistent (managed by Supabase auth settings)
sb-<project-ref>-auth-token.*Uncomplaint (via Supabase Auth)Stores chunked session token data when needed due to cookie size limits.Session and short-term persistent (managed by Supabase auth settings)
sb-<project-ref>-auth-token-code-verifierUncomplaint (via Supabase Auth)Temporary PKCE verification during supported sign-in flows.Temporary (removed after sign-in flow completes)

3. Analytics and Tracking

Uncomplaint uses server-side analytics (PostHog) to understand how the platform is used and to improve service quality. These analytics are processed on our servers and do not set any cookies in your browser.

Data collected through server-side analytics includes anonymized usage events such as page views, feature interactions, and session metadata. This data is sent to PostHog, a third-party analytics processor. See our Privacy Policy for details on data shared with processors.

We do not deploy client-side marketing, advertising, or profiling trackers. If this changes in a future release, this policy will be updated and consent controls will be introduced.

4. How to Manage Cookies

You can control cookies through your browser settings. Blocking essential cookies may prevent login and other core account functionality.

5. Contact

For questions about this Cookie Policy, contact privacy@uncomplaint.com.

6. Legal Jurisdiction

This Cookie Policy is governed by the laws of the State of Delaware, United States. Subject to the dispute resolution terms in our Terms of Service, disputes related to this policy are subject to jurisdiction in Delaware, United States.